To start playing online bingo you must be a registered member, which is free of charge. If you do not have an account with us yet, or have already registered, but have forgotten your account information, this Frequently Asked Questions section below should hopefully answer some of those questions for you. This section also provides information regarding the policies and procedures of our online bingo site.
Initial Questions about Online Bingo
Instant Bingo hopes this page will provide you all the information you need, so please carefully read each topic. If the answer you are looking for is not among the lines below, remember we are always here to help so do not hesitate to contact us.
Setting up a new account
If you do not have an active online bingo account at Instant Bingo, click here to create one. To find out what our registration requirements are before you start playing online games, click here.
Getting $25 free to play free bingo
At Instant-Bingo we welcome all our new online bingo players with a completely free $25 sign up bonus, to help you get acquainted with our bingo games.
In case you have forgotten your password, go to our password recovery process to retrieve it. If you do not remember the information being requested in that section or if you are having problems entering your account, please contact our customer service staff.
In order to play any of our online games, make sure that your web-browser is updated with the latest Flash plug-ins.
Free Money Play Through
For more information about free money wagering requirements, please read our bonus rules.
How to Play Online Bingo
Instant Bingo offers a wide variety of games for you to enjoy. Please click on the links below to learn about our site rules, bingo games and promotions we offer.
How to play our free bingo games?
To start playing our free bingo games you must have an active account at Instant Bingo. There are two simple ways for you to play our free bingo games: the first is to use the complimentary $25 you get upon registration, and the second option is to access our free bingo room when you log into the site.
Our daily online bingo promotions
Visit our online bingo promotions section to read about our deposit bonuses, tournaments, weekly specials and daily promos.
Making Your Online Bingo Deposit
Our first priority here at Instant Bingo is making things easy for you. Therefore we allow the use of all the major credit cards for making a deposit. For those of you who would not like to use a credit card, we have set up alternative deposit methods. To find out more about how to make a deposit, please read our deposit guidelines.
All the deposit methods we offer at Instant-Bingo are safe, fast and user-friendly. Please carefully read our bingo deposit guidelines and start playing online bingo!
Players who never funded their account and intend to make a deposit, will need to ensure their account balance does not exceed $50. In case the member has more than $50 in total balance, he/she will not be able to make a deposit.
Requesting Your Online Bingo Payout
In order to request a payout you must first meet certain requirements. Please carefully read them, so that you may have a successful withdrawal. If you have questions, please contact our support staff, who will always be at your disposal!
Our withdrawal guidelines
Please take a bit of time, for your benefit as well of ours, to read our rules and regulations pertaining to bingo payouts at Instant-Bingo, as well as the different payment methods available to receive your money.
Requesting a payout with free money
Please read our bingo bonus rules first.
To consistently make your playing experience here better, we are always looking for new ways to increase your possibilities to hit one of our big prizes and jackpots, so we decided to introduce an insurance program as a part of our site's promotions.
Who is eligible for this program?
The beneficiaries of this program are all those members that received a special coupon via email or have been contacted by one of our representatives and invited to participate in this special promotion.
What are the requirements to participate in the program?
Every time we offer this insurance, you will be provided with a code. All you need to do is contact our support representatives stating that you want to participate with that promo code and you will be in; you will also need to claim the insurance back once you spent all your insured deposit.
How does the program work?
It's really very simple! We will give you a percentage back, in cash, of your insured deposit.
So for example, if the offer is for 20% insurance, then if you deposited $200 and requested it be insured, you will be able to get $40 back once you have completely used the $200 deposit.
Please remember that this insurance is only applicable on one deposit and must be requested before you make another deposit after the insured transaction. If you make a new deposit before requesting the 20% cash back, the insurance will be automatically voided, and no exceptions will be made under ANY circumstances.
How do I get the cash back?
You have to request your deposit be insured by mentioning the promo code to our Customer Support Staff. You will then need to contact them again as soon as your total balance is down to $0, in order to be credited with the cash back percentage of your insured deposit.
My question isn't on this FAQ
For any other question that you might have, please feel free to contact our Customer Support Staff!