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Online Bingo Help

Contact Instant Online Bingo Help Desk

Instant-Bingo is always happy and ready to respond to any inquiries and concerns our online bingo players may have. Therefore, we will strive to respond to all your inquiries within 48 hours or less. We also welcome your ideas and a feedback in general, no matter if itís positive or negative! We thank you in advance for your cooperation and patience with any issues that you may have.

Customer Support Questions?

For any questions regarding your deposits, payouts, bonuses, bingo promotions, policies or any other information regarding your account, please contact our Customer Support staff:

  • Email the Customer Support Staff at
  • Telephone: 1-800-274-7345 (US and Canada) , 1-800-469-832 (Australia), 27-0-800-780-011 (South Africa).
  • Open a Help Desk Ticket (must be logged into account)
  • Live Support by Live Help.
  • Chat Questions?

    For online bingo chat related questions, such as chat bonuses, bingo bucks and promotions, please contact our staff:

  • Email the Chat Department at
  • Email the Customer Support Staff at
  • Open a Help Desk Ticket (must be logged into the account)
  • Telephone 1-800-274-7345.
  • Deposit Help Questions?

    For any kind of deposit related issues, such as rejected credit cards, or if you are looking for a better deposit method, please contact our Deposit Help staff:

  • Email the Deposit Help Staff at
  • Open a Help Desk ticket (must be logged into the account)
  • Telephone 1-866-814-0052.
  • Live Support by Live Help.
  • Accounting Questions?

    For any inquiry regarding your account related to deposit and payout information and policies, please contact us:

  • Email the Accounting Department at
  • Open a Help Desk ticket (must be logged into the account)
  • E-fax us: 1-703-991-8879.
  • Live Support by Live Help.
  • Marketing Questions?

    Instant Bingo has an exclusive agreement with Revenue Giants Ė a leading marketing company established in 2005.

  • If you are an affiliate or an advertiser, please contact them at
  • Ask Management a question.

    If you would like to send us feedback, be it positive or negative; please submit your comments to:

    Email (Note: Response to emails may take longer than 48 hours)

    It is our job to ensure that your online gaming experience at Instant-Bingo runs as smoothly as is humanly possible!! And we are here to help you, so please, do NOT hesitate to contact us at any time, whenever it is convenient for you, it is convenient for us!